Thursday, October 22, 2015

Which ratings and reviews of restaurants are the phoney ones?

The restaurants included in this little guide are those that are reviewed by one of the major media restaurant writers or included in a serious "best of" annual guide. The aim is not to provide an exhaustive survey of everything available but to help readers sort "the wheat from the chaff" as it were.
An alternative approach to getting guidance about where to eat comes from what I call consumer opinion sites. The influence of this "new media" is growing considerably when compared with the established traditional sites like those of the major publishers.
To my mind there's both good and bad in that.
Tripadvisor, zomato, Dimmi and their like can point us towards places where people actually do like to eat. The tendency in the mainstream is to favour places that reviewers think we should be eating at.
A downside of the new approach is that it is so easy to manipulate. An AAP story on the Yahoo 7 site summarises the problem:
Internet users increasingly rely on online customer reviews when making spending decisions, whether they're buying an iPhone case on Amazon or hiring an Uber ride in their hometown. But just how much can you trust those reviews?
A new lawsuit in which Amazon accuses more than 1,000 people of offering to post bogus glowing write-ups for as little as $US5 apiece might give you cause for concern.
The case, filed in Washington state court on Friday by the nation's biggest online retailer, casts light on what appears to be a burgeoning practice: the commissioning of paid, fake reviews that masquerade as testimonials from ordinary people.
Fake reviews are nothing new to online retailing, and Amazon is far from the only big company affected. Yelp's restaurant reviews and TripAdvisor's hotel ratings have long been a target of critics who claim that merchants can easily post positive reviews of their own businesses.
It's something to keep in mind as you look through these lists of top rated restaurants as at this morning. Links are provided to the minority that have made it to our site.

Tripadvisor Best Restaurants in Sydney

Farmhouse Kings Cross 5 of 5 stars #170 reviews
Twenty 8 Acres 5 of 5 stars #2179 reviews
ONE6EIGHT Balmain (Balmain) 5 of 5 stars #335 reviews
Est 4.5 of 5 stars#4378 reviews
Bulletin Place 5 of 5 stars #567 reviews
Fortune Village Chinese Restaurant 4.5 of 5 stars#6167 reviews
The Sardine Room 4.5 of 5 stars #7289 reviews
Marrickville Pork Roll (Marrickville) 5 of 5 stars#848 reviews
Medusa Greek Taverna 4.5 of 5 stars #9673 reviews
Pizza Boccone 4.5 of 5 stars #10149 reviews

zomato Best Restaurants in Sydney

LuMi Bar & Dining Pyrmont 4.9#1124 votes
La Mama del Gelato Anita Central Park, Chippendale 4.9#2182 votes
Flour and Stone Woolloomooloo 4.9#3191 votes
MakMak Macarons Newtown 4.9#468 votes
Brasserie Bread Botany Bay 4.8#5241 votes
Zeta Bar Hilton Sydney, CBD 4.8#6124 votes
Pho Viet Restaurant Cabramatta 4.8#756 votes
Veggie Patch Food Van CBD 4.8#851 votes
Five Points Burgers North Sydney 4.7#9157 votes
Gelato Messina 8 locations ›Darlinghurst 4.7#101845 votes

Dimmi Top 10 Diner Rated Restaurants in Sydney

Cornersmith, Marrickville 9.2#143 reviews
Berowra Waters Inn, Berowra Waters 9.1#229 reviews
Serendip, Gymea 9.1#334 reviews
Billu's Indian Eatery, Harris Park 9.0#488 reviews
The Stinking Bishops, Newtown 9.0#5168 reviews
Delishus at Richmond, Richmond 9.0#6213 reviews
Clareville Kiosk, Avalon 9.0#792 reviews
Sixpenny, Stanmore 8.9#8594 reviews
Nel Restaurant, Sydney 8.9#9366 reviews
Bah-BQ Brazilian Grill, Crows Nest 8.9#10971 reviews

I should add that Dimmi goes some of the way towards stopping some of the rorts by only taking reviews from people who booked a table through their commission earning booking service.

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