Eateries ask for money up front, others name and shame in fight to beat empty tables
Restaurateurs from independents to major chains are naming and shaming “no show” guests, requiring deposits and even selling tickets for tables. ... Now the Casual Dining Group, which owns the Bella Italia, Café Rouge and Belgo chains, is backing the campaign. James Spragg, its chief operating officer, said: “This is an issue we are going to support.” ... the group was considering asking for a small deposit, say £5 a head, for parties of six or more, with a chance to cancel up to 48 hours before. The scheme could be tested in the next few months. He said the issue was being fuelled by online booking services, which allowed diners to book a table from their phone with a click.
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